• guides • 3 Mins Read

    Writing Good Emails

Email is one of the oldest forms of communication we use nowadays. You’d think we’d have learnt how to send them properly, but nothing’s further from the truth. Email etiquette is hard to come by, but that’s why you’re reading this.

Sending emails should be like robbing a bank: you get in, do your thing, and get out. In as little as time as possible. Here’s how to do it properly (send an email, not rob a bank).

Start with the Subject

The subject is a summary of what the email is about. Starting with it grounds you, keeps you honest. Make sure it’s simple and direct.

A short simple subject.

Add Your Attachments

Few things are as disappointing as having an email clearly indicating that I should kindly find something attached and not finding it. It sours the whole deal. So don’t be that guy or girl. If you have attachments, attach them first.

And do try to keep the number of attachments small. In case of a large number of files create a compressed folder and send that instead. No one likes the idea of downloading 10 different attachments.

Adding attachments.

Pick a Salutation

This depends on your relationship with the email recipient(s). It can be any of the following:

  • Dear Sir(s)/Madam
  • Dear (name of recipient)
  • Good (time of day)
  • Hello (name of recipient)
  • Hi (name of recipient)

Type the Email

Keep it short, about 3 paragraphs long. Let the first paragraph be an introduction to what the email is about, the second be a detailed overview and the third a summary and next step to be taken. The shorter the email the more likely it’s going to get read.

Keep it simple and to the point.

Have an a Engaging Signoff

It’s good to end the email on an upbeat manner. This helps them remember you. You can:

  • Compliment/congratulate: Great working with you, keep up the great work
  • Express gratitude: Thank you for the consideration, many thanks
  • Anticipatory: to an amazing week, looking forward to, until next time, talk soon
  • Calls to action: Let me know what you think, let’s catch up sometime
  • Personal: Warmest regards, carpe diem, namaste
  • When words won’t do: xoxo, 🙂
  • Common: Sincerely, cheers

Add the Email Recipients

Once you’re done with the message, it’s time to add the recipients. Be considerate. Don’t be that person that adds everyone in the CC and BCC fields. Only add those individuals that are directly involved in the email content.

Adding just the right amount of recipients.

Send the Email

Review the email one last time, then send it. Spark offers a 5 second option to unsend the email in case you’ve forgotten something, or changed your mind.

Review, then send.

Conclusion

That’s it. Sending emails really is that simple. And in case you’re not using the Spark app to send and receive emails, read our review and see what you’ve been missing.

"If it doesn't feel right to receive what you're sending, don't send it."